About tracking number update:

If your tracking number is no logistics information, as thousands of parcels sent to foreign countries, logistics companies did not update logistics information, please contact us the first time, Please kindly do not directly open the dispute. We are the first time for you to solve!

Time of shipment:

All of product we can shipping out within 5~8 weekday, on usually we are according to customer orders time for packing and shipment, we need to carefully check the quality of the goods before to Ship, So take some time to handled.

Time of delivery:

Due to force majeure factors: hurricanes, rainstorms affect flights. Leading to logistics delays. We are honest sellers, will not let you suffer any loss. Please give the logistics company a little processing time, we wait for the package to reach your side.

If your logistics information arrives at the local post office:

If the local post office does hasn't contact you, please contact your local post office as soon as possible to get your package. Otherwise, overtime receipt of parcels, the local post office will return your parcel, the consequences of self-responsibility.

Protection time is running out:

When we have finished time of shipment, if the product protection period running out, please extend the product protection period by yourself or contact us, Please kindly don't open the dispute directly.