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(Q)How long you will ship my goods after i make the payment?

(A)We usually ship the goods within 2 days and give you the tracking number second day.

(Q)How long can i get my goods after you shipped it?

(A)It usually takes about 4-7days for your goods arrive by DHL,UPS. but ePacket,china post etc will take more days according different countries.

(Q)Why does the seller choose the different ship way from my choice?

(A)We usually choose the best express with DHL,UPS.but for some remote areas,buyer choose the logistics cannot arrive,or the freight is too expensive to accept.but don't worry,we will send message to you,please remember check the 'Aliexpress message' (the first choice is DHL,remote areas default FEDEX)

(Q)Why you did not answer my message in time?

(A)We usually arrange workers work in night,because when you people in day,thats night in china now.we offer 24 hours fulltime service.your inquiry will be replied within 8 hours.we really hope to spare no effort to serve you well.

(Q)When i cancel my orders,how long time will you refund my money?

(A)Dear,when you cancel the orders,not us but the Aliexpress are going to refund your money back with 3-7days.you can click the following link to check your bank account.

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