FAQ: 1.Q: How to customize the backdrop? A:   (1)If you haven't placed the order, please send the custom information to us.Our designers will design it for you. (2)If you have placed the order, and you want to customize a backdrop,please send your customized information to us within 12 hours.Otherwise we will producer according to the default design. 2.Q: How can i cancel the order? A: Please cancel it in 12 hours after you paid for the order, otherwise we will arrange the production and shippment for you. 3.Q:How can i send the files to you? A:Please tell us the size and send the high quality print files to our email:pony(a)globalego.cn 4.Q: How long will it take to finish production? A:Usually,it will take 2 to 3 workdays to produce after you confirm the design and finish the order.If you are urgent to get the package,please contact us to choose fast shipping.   5.Q: Will there be tariffs? A:We will try our best to reduce customs declaration price for you. According to the platform rules, you need to bear it by yourself if the tariff is generated.