Q: When will my order be shipped? A: 95% of orders will be shipped within 2 working days, please don't worry. Q: When can I get the package? A: Usually it takes 15~35 days to America and Europe, and 20~60 days to other countries. Q: What should I do if the package does not arrive? A: Don't worry, please contact us. We will extend the delivery time or refund for you. Q: What should I do if there is a problem with the product? A: Don't worry, please contact us and send photos. We will get back to you as soon as possible and we will resend or refund you.